Shipping policy
Shipping Policy
Effective Date: January 1, 2025
At Muuv Supplements, we are committed to delivering your products quickly, securely, and efficiently. Below, you'll find details about our processing times, shipping methods, and estimated delivery times.
1. Order Processing
- Orders are typically processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
- Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Methods & Estimated Delivery
We ship using trusted carriers to ensure timely delivery. Below are our estimated shipping times:
📍 United States:
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
🌍 International Shipping (Select Countries):
- Standard International: 7-14 business days
- Express International: 5-10 business days
⏳ Please note: Shipping times are estimated and may vary due to carrier delays, customs processing, or other unforeseen factors.
3. Shipping Rates
Shipping rates are calculated at checkout based on your location and the selected shipping method.
🚚 Free Shipping: We may offer free shipping promotions on select orders—be sure to check for any ongoing offers.
4. Lost, Stolen, or Delayed Packages
Muuv Supplements is not responsible for lost, stolen, or delayed shipments caused by:
- Incorrect or incomplete shipping addresses provided by the customer.
- Delays caused by shipping carriers, customs, or unforeseen events.
- Shipments marked as “Delivered” by the carrier but not received.
If your package is lost or delayed, we recommend contacting the carrier directly or reaching out to our support team at support@muuvsupplements.com for assistance.
5. International Shipping & Customs Fees
- International customers are responsible for any customs duties, taxes, or import fees required by their country.
- Customs processing may cause additional delays beyond our estimated delivery times.
- If an order is rejected by customs or returned due to non-payment of fees, we cannot issue refunds.
6. Address Changes & Order Modifications
- Once an order is placed, address changes or modifications may not be possible due to our fast processing times.
- If you need to update your address, please contact us at support@muuvsupplements.com ASAP, and we will do our best to accommodate your request.
7. Contact Us
For any shipping-related questions, please reach out to us at:
📩 Email: support@muuvsupplements.com
Thank you for choosing Muuv Supplements! 🚀💊